Know your customers.
Keep contacts, locations, notes, and service history together. Pick up the conversation with the context you need.
A shared home for your customer relationships, service requests, and team schedule. Built for businesses that make their living helping others.
One place to see the customer, the work, and what’s next.
Illustrative workspace · Sample data
Made for the people
who keep business running.
Your customers shouldn’t live in one system while their work lives in another. Bring the details together, so your team can focus on the service.
Keep contacts, locations, notes, and service history together. Pick up the conversation with the context you need.
Turn a customer’s problem into a clear next step. Assign work, follow its progress, and keep the history in one place.
Connect service requests to your team’s schedule. See upcoming work and plan around the people doing it.
When customer context follows the work, your team spends less time piecing things together and more time getting things done.
Find the contact, location, and history behind the request.
Create a ticket with the details your team needs to take action.
Schedule the service and keep upcoming work in view.
Record the work, track the time, and leave a useful history.
Good service takes more than a ticket. BusinessDB brings supporting tools into the same workspace, so the details stay connected.
Capture the work behind each request and keep a record for the next visit.
Keep customer context and useful answers within your team’s reach.
Manage the parts, equipment, and ongoing services that support your customers.
Review customer activity, service work, and your team’s time.
For the small teams and growing businesses that juggle customer relationships, recurring work, and a busy service schedule.
Start with the essentials, then explore the platform in the demo.
Find your next stepBusinessDB is a CRM, service ticketing, and scheduling platform for service-based businesses. It connects customer records with the requests, people, and service history behind your work.
Teams that serve customers through support, repairs, maintenance, consulting, or ongoing service relationships. The platform is especially relevant when you need customer context and a clear view of open work.
Use the demo to see the working customer, ticket, and scheduling tools. The previews on this website use illustrative sample data; they aren’t screenshots of a live customer account.
Yes. Customer records, contacts, locations, notes, and ticket history help your team keep the background connected to the service request.
Yes. Time tracking and service reporting sit alongside the core customer and ticketing tools, helping you record and review the work your team performs.
Start by exploring the demo and comparing the workflow with the way your team works today. No payment or subscription is collected through this marketing website.
See how customers, tickets, and schedules come together in BusinessDB.